Commercial Support
We offer a wide range of support services and packages for commercial clients.
We are dedicated to ensuring your coffee machines perform flawlessly every day. To achieve this, we work with several trusted third-party specialists as well as in-house engineers from the manufacturer, ensuring expert installation, servicing, and maintenance. All work is carried out by fully qualified and trained engineers.
Our range of services includes:
- Installation (free of charge for the vast majority of commercial espresso machines)
- On-site product demos (brand-specific)
- Professional descaling and cleaning
- Scheduled servicing and inspections
- Emergency call-outs and breakdown cover
- Replacement of wear-and-tear parts
- Maintenance and servicing plans
- Remote video technical support (via a smartphone camera)
- Site surveys
- Pressure Systems Safety Regulations (PSSR) inspections (must be carried out annually by a qualified engineer to remain compliant)
- Pre-warranty inspections for labour warranty packages (machines not installed by a qualified engineer)
For further information or to discuss your needs, please contact us by phone on 0333 880 3722, email us at support@stormcoffeesupplies.co.uk, or get in touch via our live chat in the bottom right corner. Our team is always happy to help!