High Street Coffee Shop Quality
Neo brings the coffee shop experience straight to you, serving a delicious selection of premium hot and cold beverages in a sleek, free-standing machine. Finished in ebony gloss, its sharp, angular design creates a striking visual impact that complements any environment and enhances the overall customer experience.
A Cutting-Edge Concept
With a smoked glass front panel and patented in-touch selection system, Neo delivers a seamless and intuitive user experience. The large icon buttons resemble those found on popular consumer electronics, making drink selection fast and straightforward. The LED-backlit wallpaper graphic system allows the machine’s appearance to be tailored for different settings, with three standard wallpapers to choose from: Iconic, Cool Mono, or Warm Espresso.
Delivering the Coffee Shop Experience
Neo consistently delivers a true coffee shop-style experience, offering a wide range of drinks – from fresh leaf tea to full-bodied continental coffee blends, made straight from the bean. Drinks can be fully customised via the in-touch system, allowing users to adjust milk, sugar, and strength to their preference. For meetings or groups, the integrated jug facility dispenses freshly brewed tea or coffee in larger quantities.
Engage with Your Customer
Digital signage provides an effective way to grab attention and boost impulse purchases. It also offers a platform for sharing nutritional and allergen information. Choose between a 10” or 15” media screen as an alternative to the static wallpaper graphics. These screens enhance the experience with video and image displays, easily updated via USB with support for .MP4 and .JPG files. Additional features like RSS news feeds and remote content uploading are also available.
Enhanced User Experience Through Technology
Neo’s I-Detect system guarantees that a cup is dispensed every time – or your money back. It also recognises when a user places their own cup, supporting sustainable practices. A large, open serving area with optional LED backlighting further enhances the experience by illuminating the drink as it is prepared. The Quick Code feature allows users to input a unique code for their preferred beverage, making each visit faster and more personal.
Advanced Energy Saving Mode
Neo features one of the most advanced energy-saving systems available. It uses built-in learning technology to monitor usage patterns and automatically adjust power-down and economy settings. The Energy Learn function tracks machine activity, while Energy I-Detect employs a movement sensor to react to approaching users. Neo was the first vending machine independently tested to the EVA-EMP standard, with an impressively low energy consumption of just 86 Wh per litre.
Simplicity in Design
Neo is compatible with a variety of cup types, including plastic, paper, and 12 oz takeaway-style paper cups. It supports a range of payment systems, from traditional coins to modern cashless technologies. A built-in text alert system provides real-time notifications of machine issues, helping to reduce downtime and improve overall service reliability.




